Alcatel-Lucent OXO

This page has more details on the incredibly flexible OXO, including handsets available for it and the features of this award winning phone system.

OmniDesktop Terminals

Features Benefits

Alcatel 4019
  • 1x20 character display
  • Bi-directional navigator
  • External loudspeaker
  • High sound quality
  • Compact phone, easy to use
  • New design, including all necessary keys, voice mail, directory, mute, re-dial + 6 programmable keys
  • Outstanding audio quality, in the set and on the loudspeaker

4029
  • Adjustable graphical B&W display
  • 64 x 128 pixels
  • 70 X 38 mm
  • Alphabetic keyboard
  • 4-directional navigator
  • Hands Free
  • High sound quality
  • Headset jack
  • New design and ease of use with this large display, 6 soft-keys and 4-way navigator
  • Use the handset, a headset or hands-free, with the same outstanding audio quality, seamlessly

4039
  • Adjustable graphical 4-grey level display
  • 100 x 160 pixels
  • 78 X 51 mm
  • Alphabetic keyboard
  • 4-directional navigator
  • Hands Free
  • High sound quality
  • Headset jack
  • Large screen, impressive image definition
  • 10 soft-keys and 4-way navigator for an increased ease of use
  • Aimed at intensive desktop phone users, working alone or in a team


4029 with 10 Key
Up to 3 modules of the following capacities can be added to one Alcatel 8 or 9 series set.
  • 10-key add-on module with paper label
  • 40-key add-on module with paper label

Commercial packs
Including 4029 / 4039
+ 10-key add-on module for optimum use.

ALCATEL-LUCENT IP TOUCH - MORE THAN JUST PHONES

Features Benefits
 
Alcatel - Lucent MyIC Phone 8082
Alcatel-Lucent MyIC Phone 8082
  •  Smart Menus with Ergonomic design
  • SIP telephony services
  • Communications platforms offer web-services-based rich communications, such as rich presence and Instant Messaging(IM)
  • Industry-specific application packages, such as hospitality packages
  • Customization interface for users and IT departments
  • Multimedia file management: MP3, pictures and screensavers
  • Intergration with the users desktop, including calender and contacts
  •  Offers robustness: always-on, secure endpoint
  • Reinforces your brand image through award winning design
  • Delivers streamlined interactions with contextual design
  • Provides quick access to relevant functions through intuitive and easy-to-use menus
  • Open to external applications
  • Offers enriched communications for better employee productivity
  • Delivers eco-friendly deployment (Class 3 maximum)



Alcatel-Lucent 4068EE IP Touch phone
  • Adjustable graphical colour display (4096 colours)
    • 240 x 320 pixels (¼ VGA)
    • 73,5 X 55,6 mm
  • 10 soft keys and 4-way navigator
  • Alphabetic keyboard
  • Bluetooth 1.2 connectivity
  • Hands Free
  • Best quality loudspeaker and microphones
  • Comfort handset with soft grip and hearing aid
  • Headset jack
  • Application openness
  • 2 Ethernet ports 10/100/1000
  • Software downloadable
  • Enjoy the comfort and ergonomics of the large color screen and easy-to-use navigation keys, contextual keys
  • New design, including all direct access necessary keys: mail, mute, redial...
  • Reach people rapidly by call by name
  • Go wireless with Bluetooth ! Ideal for your headset or a conferencing station
  • Outstanding audio quality, with the handset and on the loudspeaker
  • Aimed at intensive phone users, senior executives
  • Customize the application that suits your business, it's accessible from your set!
  • Easy-to-install, easy-to-move

Alcatel-Lucent 4038EE IP Touch phone
  • Adjustable graphical 4-grey level display
    • 100 x 160 pixels
    • 78 X 51 mm
  • 10 soft keys and 4-way navigator
  • Alphabetic keyboard
  • Hands Free
  • Best quality loudspeaker and microphones
  • Comfort handset with soft grip and hearing aid
  • Headset jack
  • Application openness
  • 2 Ethernet ports 10/100/1000
  • Software downloadable
  • Enjoy the comfort and ergonomics of a large screen and easy to use navigation keys
  • New design, including all direct access necessary keys: mail, mute, redial...
  • Reach people rapidly by call by name
  • Use the handset, a headset or handsfree, with the same outstanding audio quality
  • Aimed at intensive desktop phone users, working alone or in a team
  • Customize the application that suits your business, it's accessible from your set!
  • Easy-to-install, easy-to-move

Alcatel-Lucent 4028EE IP Touch phone
  • Adjustable graphical B&W display
    • 64 x 128 pixels
    • 70 X 38 mm
  • 6 softkeys and 4-way navigator
  • Alphabetic keyboard
  • Hands Free
  • Best quality loudspeaker and microphones
  • Comfort handset with soft grip and hearing aid
  • Headset jack
  • Application openness
  • 2 Ethernet ports 10/100/1000
  • Software downloadable
  • New design and ease of use with its comfortable graphical display, navigation keys and all necessary keys: voice mail, directory, mute, redial...
  • Reach people rapidly by call by name
  • Use the handset, a headset or hands free, with the same outstanding audio quality
  • Customize the application that suits your business, it's accessible from your set!
  • Easy-to-install, easy-to-move

Alcatel-Lucent 4018EE IP Touch phone
  • 1x20 character display
  • 6 programmable keys and Bidirectional
  • External loudspeaker
  • Hands Free
  • Best quality loudspeaker and microphones
  • Comfort handset with soft grip and hearing aid
  • 2 Ethernet ports 10/100
  • Software downloadable
  • Compact phone combining ease of use with a simple, effective navigation in all offered functions
  • New design, including all necessary direct access keys: voice mail, directory, mute, redial and 6 programmable keys
  • Outstanding audio quality, with handset and on the external loudspeaker
  • Easy-to-install, easy-to-move

In addition to the existing 10- and 40-key extension modules, a "smart display" module* with 14 keys + LCD display is also available.
The large LCD display easily allows "paperless" identification of associated keys.

* Available on Alcatel 4029 and 4039 format, not on 4019 format.

Mobility

Mobility in communications is a vital element for success in today's business environment. Mobility inside the company is the key to greater staff efficiency and heightened customer satisfaction. Alcatel-Lucent Mobile Reflexes range provides all the advantages of a top-grade communications system, OmniPCX Office, plus that essential ingredient, mobility. In addition, a number of features have been built in to optimise convenience and ease of use: improved ergonomics, large graphic display, integrated loudspeaker, and headset connection.

Alcatel-Lucent OmniPCX Office provides a high level of flexibility thanks to radio base stations and cable-free Reflexes™ desktop terminals. Employees simply carry their phone to their work place, making it easy to add, move or remove terminals to adjust to changing needs.

DECT Handsets

Features Benefits

Alcatel-Lucent 400 DECT™
  • Graphic display - 98x66 pixels, 4096 colours
  • Backlight keypad (blue)
  • Vibrate mode
  • Loudspeaker
  • Headset connection
  • GAP & OmniPCX features
  • Battery capacity: up to 20-hour talk time, 160-hour standby time
  • Belt clip (removable)
  • Colour: black - soft painting
  • 'Matching DECT expectations'
  • Designed for office and industrial intensive collaboration
  • User-friendly
  • Durability in harsh environments

Alcatel-Lucent 300 DECT™
  • Black & White graphic display - 96x48 pixels
  • Backlight display (blue)
  • Vibrate mode
  • GAP & OmniPCX features
  • Battery capacity: up to 20-hour talk time, 160-hour standby time
  • Belt clip (removable)
  • Colour: black
  • 'DECT simplicity with style'
  • Designed for standard one-tone use
  • User-friendly
  • Durability in harsh environments

Alcatel-Lucent 300 Ex DECT™
  • Black & White graphic display - 96x48 pixels
  • Backlight display (blue)
  • GAP & OmniPCX features
  • Battery capacity: up to 10-hour talk time, up to 150-hour standby time
  • Belt clip on protective case
  • Color: black
  • Designed for hazardous industrial environments
  • User-friendly

IP Touch WLAN Handsets

Features Benefits

Alcatel-Lucent IP Touch 310™
  • Graphic display - 128x96 pixels
  • Backlight display & keypad
  • Vibrator
  • Loudspeaker
  • Headset connection
  • OmniPCX call features
  • Battery: up to 4-hour talk time, 160-hour standby time
  • 'WiFi simplicity with style'
  • Designed for office intensive collaboration
  • User-friendly
  • Different battery packs

Alcatel- Lucent IP Touch 610™
  • Graphic display - 128x96 pixels
  • Backlight display & keypad
  • Vibrator
  • Loudspeaker
  • Headset connection
  • Push-To-Talk (24 channels)
  • Battery (standard capacity): up to 4-hour talk time, 160-hour standby time
  • 'Matching WiFi expectations'
  • Designed for industrial intensive collaboration (rugged design)
  • User-friendly
  • Different battery packs
  • Improved Push-To-Talk

It is possible to make an association of a DECT phone with a desktop phone. In this case, the two phones will have a unique phone number with the same level of service for both terminals.

The advantages are:

  • One single directory number
  • Shared level of services on both terminals
  • Busy state, voice mail, diversion...

The main phone has to be a wired multi-line phone and can be a Digital phone or an IP Touch phone.
The secondary phone is a wired or a mobile terminal: a Digital phone, an IP Touch phone, a DECT, or an analog phone.

PC telephony and CTI openness

OmniPCX Office embeds an integrated CTI server offering an attractive openness to CTI solutions. Compared with an external dedicated CTI server, OmniPCX Office reduces installation and support for smaller configurations (up to 25 users) avoiding the installation of an external server. OmniPCX Office supports also configuration based on an external server such as a Microsoft TAPI server or CSTA based server application.

OmniPCX Office supports standard CTI interfaces including:

The CSTA protocol, which is an ECMA standard (European Computer Manufacturers Association) representing a wide industry support and a basis for telephony system openness.

The TAPI interface: the Microsoft Telephony API running on Microsoft Windows system.

OmniPCX Office portfolio includes a PC based soft phone: PIMphony for Alcatel-Lucent OmniPCX Office. PIMphony is a Personal Communication Manager that links the two most widely used business tools - desktop computers and telephones- to provide a powerful, user-friendly phone assistant that manages daily phone tasks.

PIMphony Softphone

PIMphony is a powerful and user-friendly PC Softphone: it allows users to manage daily phone tasks with an ergonomic and intuitive graphical interface. This windows-based application links the two most widely used business tools: desktop computers and phones.

The PIMphony portfolio offers several packs with specific level of services, adapted to different employees profile:

  • PIMphony Basic (free of charge) which aims at integrating basic phone tasks management in PC environment.
  • PIMphony Pro (license based) that is dedicated to users, such as sales people, who manage daily an important volume of calls and look for advanced computer integration.
  • PIMphony Team (license based), which targets users that often deal with workgroups communications or manage multiple lines.
  • PIMphony Attendant (license based), which is a complete solution for operator in small company or for assistant in larger ones. It is a cost-efficient solution for a PC based operator console.

Comparison of the versions of PIMphony:

PIMphony Basic PIMphony Pro PIMphony Team PIMphony Attendant
Telephony Services
Centralised call log ✔ *
Automated update
IP telephony
Contact Manager integration  
Visual Mailbox  
Unified messaging  
Conversation recording  
Assistant mode    
Supervision functions    
Monosite Busy Lamp Field    
Multisite Busy Lamp Field      
Sets Programming      
Centralised Directory      

* Centralized call log is only available if at least one PC on the LAN is equipped with PIMphony Pro or Team. Unless these conditions are met, the user will benefit from a local call log (active only when PIMphony is open on the PC).

Basic Features

Telephony Services

PIMphony provides a complete set of phone services (dial by name, transfer, conference...). They are permanently available from the user's PC, whatever application may be running, and regardless the associated Alcatel-Lucent phone (as there is no physical connection between the phone set and PC).

Call log : It enables the user sto register and keep track of all users calls (contact identification, date, time, duration etc.).

Automated update via the Internet

IP Telephony
PIMphony can even function without a phone set: if PIMphony is run on IP mode, it turns a multimedia PC equipped with handset or headset into an IP terminal. It is a cost efficient option for users based on remote site, and also for mobile workers over a secure private connection (such as IP VPN tunnel). NB: IP PIMphony works with the integrated CTI server only.


Enhanced Features

Contact Manager Integration:

PIMphony integrates with Contact Manager software such as Lotus Notes™, Microsoft® Outlook™, Microsoft® Business Contact Manager™, Microsoft® Access™, Act!®, GoldMine®. It can synchronize with their databases in order to provide services such as the automatic screen pop of contact cards for detailed information on the caller or the called person.

Visual Mailbox: To manage voice messages from your PC, with functions like: listen, delete, forward (with voice comment, save a distribution list...)

Unified Messaging: Automatic transfer of voice messages into the user email inbox.

Conversation recording: On the associated phone set, archived on the PC.


Collaborative Features

Supervision Functions

PIMphony makes teamwork easier thanks to a supervision window that permits to define workgroups or services in the company (get a call or forward status of each person in the workgroup).

Assistant Mode

Associated with the supervision feature, the assistant window optimizes your call reception. One-step transfer is possible with supervised people, preferred correspondents of the caller. An alarm can be tagged on waiting calls.

Busy Lamp Field (BLF)

It enables to display and monitor the phone sets of one OmniPCX Office system (monosite topology only).